At Suci Sutra, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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During festivals, sale events, or high-demand periods, processing may take slightly longer.
Shipping Timeline
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Standard Delivery: 4–7 business days
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Remote Locations: 7–10 business days
Delivery timelines are estimates and may vary depending on your location, courier partner availability, and unforeseen circumstances.
Shipping Charges
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Free Shipping on eligible orders as displayed during checkout.
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Shipping charges, if applicable, will be calculated and displayed before payment based on your delivery location and order value.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email, SMS, or WhatsApp. You can use the tracking number to monitor your shipment until delivery.
Delivery Information
Please ensure that your shipping address, mobile number, and PIN code are accurate while placing your order. Suci Sutra is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Delayed Deliveries
Although we strive to deliver every order on time, delays may occur due to:
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Weather conditions
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Natural disasters
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Public holidays
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Courier service disruptions
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Government regulations
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High order volumes
We appreciate your patience in such situations.
Failed Delivery Attempts
If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply for re-shipment.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging. We will resolve the issue as quickly as possible.
International Shipping
Currently, Suci Sutra ships only within India. International shipping services are not available at this time.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Suci Sutra
📞 Phone: +91 81233 65577
📱 WhatsApp: +91 81233 65577
✉️ Email: contactsucisutra@gmail.com
📍 Address: Flat No. 122, Image Estate Road, Halehalli, Bengaluru, Karnataka – 560036
