Terms & Conditions


Last Updated: July 2026

Welcome to Suci Sutra. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using this website, you agree to be bound by these terms.

1. Acceptance of Terms

By visiting our website or purchasing products from Suci Sutra, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Products

  • We specialize in premium sarees and ethnic wear.

  • Product images are for illustrative purposes. Slight variations in color may occur due to lighting, photography, and screen settings.

  • Handcrafted products may have minor variations in weaving, embroidery, or print, making each piece unique.

3. Pricing

  • All prices are listed in Indian Rupees (₹).

  • Prices are subject to change without prior notice.

  • Taxes (if applicable) will be calculated during checkout.

  • We reserve the right to modify or discontinue products without prior notice.

4. Orders

  • Orders are confirmed only after successful payment or order verification (for Cash on Delivery, if available).

  • We reserve the right to cancel or refuse any order due to:

    • Product unavailability

    • Pricing errors

    • Suspected fraudulent activity

    • Incomplete customer information

If payment has already been made, the amount will be refunded as per our refund policy.

5. Payments

We accept secure payments through trusted payment gateways.

Available payment methods may include:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

We do not store your complete payment or card details.

6. Shipping & Delivery

  • Orders are processed within the stated processing time.

  • Delivery timelines may vary depending on your location.

  • Shipping delays caused by courier partners, natural disasters, or unforeseen circumstances are beyond our control.

  • Customers are responsible for providing accurate delivery information.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Products may be eligible for return only if:

  • Incorrect product received

  • Damaged product received

  • Manufacturing defect

Products must be unused, unwashed, and returned with original packaging and tags.

8. Product Availability

While we strive to maintain accurate inventory, product availability cannot always be guaranteed. In the event an item becomes unavailable after an order is placed, we will notify you and process a refund if applicable.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Product photographs

  • Designs

  • Graphics

  • Text

  • Videos

is the property of Suci Sutra and may not be copied, reproduced, distributed, or used without prior written permission.

10. User Responsibilities

By using our website, you agree:

  • Not to misuse the website.

  • Not to attempt unauthorized access.

  • Not to upload malicious software or harmful content.

  • To provide accurate information while placing orders.

11. Limitation of Liability

Suci Sutra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the value of the product purchased.

12. Cancellation Policy

Orders may be cancelled before they are dispatched.

Once an order has been shipped, cancellation requests cannot be accepted.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

15. Changes to Terms

Suci Sutra reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this page, and continued use of the website constitutes acceptance of the revised terms.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Suci Sutra
📞 Phone: +91 81233 65577
📱 WhatsApp: +91 81233 65577
✉️ Email: contactsucisutra@gmail.com
📍 Address: Flat No. 122, Image Estate Road, Halehalli, Bengaluru, Karnataka – 560036